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📌 Note:
A deposit is required before we purchase parts for custom/second-hand PC orders.
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Service Type
PC Cleaning
Troubleshooting
Second-Hand Computer Order
Budget (Optional)
Details / Requirements
Policy
Computer Condition: Customers must ensure the computer can power on and function to a basic level. If the device cannot boot or does not work at all, services will not be provided.
Checking Fee: Checking fee is mandatory and non‑refundable. It will be counted as part of the final bill if you proceed with the service.
Final Price: Final price depends on the actual work required and complexity after inspection.
Data Responsibility: Clients are advised to back up data before service. We are not responsible for unexpected data loss during repair, reinstall, or upgrade.
Cleaning Service: The cleaning service includes complete cleaning of the entire computer (desktop or laptop), covering interior and exterior dust removal, fan cleaning, and CPU thermal paste replacement.
Warranty: Services include a 7‑day limited support warranty for the same issue only. New or separate issues are charged as new cases.
Payment Method: Full payment upon service completion (Cash, FPS, PayMe, or Bank Transfer).
On‑site Service: May include an extra transportation fee depending on location.
Computer Condition: Customers must ensure the computer can power on and function to a basic level. If the device cannot boot or does not work at all, services will not be provided.
Checking Fee: Checking fee is mandatory and non‑refundable. It will be counted as part of the final bill if you proceed with the repair.
Final Price: Final price depends on the diagnosis result, actual work required, and complexity. We may recommend repair, replacement, or further assessment.
Data Responsibility: Clients are advised to back up data before service. We are not responsible for unexpected data loss during diagnosis, repair, reinstall, or upgrade.
Troubleshooting Scope: Our troubleshooting service covers hardware and software diagnosis. We will identify the issue and recommend solutions; repair or replacement may incur additional charges.
Software Licence Policy: Software licences (such as Windows, Office, Adobe, VPN, etc.) are not included by default. We only assist installation when a valid licence is provided by the customer.
Warranty: Services include a 7‑day limited support warranty for the same issue only. New or separate issues are charged as new cases.
Payment Method: Full payment upon service completion (Cash, FPS, PayMe, or Bank Transfer).
On‑site Service: May include an extra transportation fee depending on location.
Computer Condition: Customers must ensure the ordered or traded‑in computer can power on and function to a basic level. Non‑bootable devices may require additional diagnostic charges.
Checking Fee: Checking fee is mandatory and non‑refundable. It will be counted as part of the final bill if you proceed with the order or build.
Final Price: Final price depends on the actual parts, labour, and complexity after inspection and part confirmation.
Data Responsibility: Clients are advised to back up data before any data migration or upgrade. We are not responsible for unexpected data loss.
Software Licence Policy: Software licences (such as Windows, Office, Adobe, VPN, etc.) are not included by default. Customers may order licences via our company for an additional charge or purchase them separately. We only assist installation when a valid licence is provided.
Warranty: Services include a 7‑day limited support warranty for the same issue only. New or separate issues are charged as new cases.
Payment Method: A non‑refundable deposit is required before purchasing parts. Remaining balance is payable upon completion (Cash, FPS, PayMe, or Bank Transfer).
On‑site Service: May include an extra transportation fee depending on location.
I have read and understand the policy.
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